116betvip Privacy Policy — Your Data Protected Under the LGPD

The 116betvip takes your data privacy seriously. This document clearly explains, in plain language, how we collect, use, store, and protect the information of all registered users on the platform, in full compliance with the General Data Protection Law (LGPD — Law 13.709/2018).

Last updated: January 1, 2026. Version 2.4. Changes communicated by email with 7 days' notice.

How 116betvip protects your privacy

The principles that guide personal data processing on the platform — in compliance with the LGPD.

256-bit SSL Encryption

All data transmitted between your device and 116betvip's servers is encrypted with 256-bit SSL — the same standard used by major Brazilian banks such as Itaú, Bradesco, and Nubank.

LGPD Compliance

116betvip operates in full compliance with the General Data Protection Law (Law 13.709/2018). You have legally guaranteed rights over your data — and the platform respects them in full.

Data Is Never Sold

116betvip never sells users' personal data to third parties. Data sharing occurs only with operational partners required to deliver the service and is detailed in this policy.

Control in Your Hands

You can access, correct, export, or request deletion of your data at any time by contacting the platform's privacy email. Your rights are guaranteed and will be honored within 15 days.

Secure Storage

Data is stored on servers with restricted access controls, regular backups, and continuous monitoring against unauthorized access. Financial data is stored with additional layers of protection.

Full Transparency

This policy explains in plain, accessible language — no legal jargon — exactly what data 116betvip collects, why it collects it, and what it does with it. No fine print, no surprises.

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LGPD Compliance — General Data Protection Law

116betvip fully complies with Law 13.709/2018 (LGPD), which governs the processing of personal data in Brazil. The platform's Data Protection Officer (DPO) can be reached at privacidade@116betvip.best for any matters related to personal data protection.

This Privacy Policy applies to all registered users of the 116betvip effective January 1, 2026, and supersedes all previous versions.

1Data We Collect

The 116betvip collects users' personal data in three main situations: during registration, during platform use, and during identity verification (KYC) processes. Below is a full description of the categories of data collected.

1.1 Registration Data

When you create an account at 116betvip, we collect:

  • Full name as it appears on an official ID document.
  • Valid email address.
  • CPF (Cadastro de Pessoa Física).
  • Date of birth.
  • Password (stored only as a cryptographic hash — never in plain text).
  • Mobile phone number (optional, but required for two-factor authentication).

1.2 Identity verification data (KYC)

For withdrawal processing and compliance with anti-money laundering regulatory obligations, 116betvip may request:

  • Scanned copy of a government-issued photo ID (RG, CNH, or passport).
  • Selfie holding your ID document.
  • Proof of address dated within the last 90 days.
  • Proof of ownership of the payment method used, where applicable.

1.3 Platform Usage Data

While using the 116betvip, we automatically collect technical and behavioral data, including:

  • IP address and approximate geolocation (country and state).
  • Device type, operating system, and browser used.
  • History of Sports Betting activity (competitions, markets, amounts, outcomes).
  • History of casino games, slots, and crash games.
  • Full history of deposits and withdrawals, including payment methods used (Pix, boleto, card, PicPay, Mercado Pago, TED).
  • Customer support interactions (chats and emails).
  • Session data: access times, duration, pages visited, and features used.

Sensitive data: 116betvip does not intentionally collect sensitive data such as racial or ethnic origin, religious beliefs, political opinions, health information, or sexual orientation. Should any such data be inadvertently included in support communications, it is discarded and not stored.

2How We Use Your Data

The 116betvip processes collected data based on specific legal grounds provided for under the LGPD, including contract performance, compliance with a legal obligation, legitimate interest, and, in specific cases, the data subject's consent. The purposes of each use are outlined below.

Purpose Legal Basis (LGPD) Data used
Account creation and management Contract performance Full name, email, CPF, date of birth
Processing of deposits and withdrawals via Pix, boleto, card, PicPay, Mercado Pago, and TED Contract performance CPF, banking details, financial history
Identity verification (KYC) Legal obligation (anti-money laundering regulations) Government-issued ID, selfie, proof of address
Fraud prevention and platform security Legitimate interest / Legal obligation IP address, device, usage behavior, financial history
Customer Support Contract performance Account data, betting history, transactions
Communications about bets, promotions, and bonuses Consent / Legitimate interest Email, mobile number, betting preferences
Product improvement and experience personalization Legitimate interest Usage history, game preferences
Compliance with tax and regulatory obligations Legal obligation CPF, financial data, transaction history

The 116betvip does not make fully automated decisions that produce significant effects on users without the possibility of human review. Account blocks due to suspected fraud, for example, are always subject to human review before becoming final.

3Data Sharing with Third Parties

The 116betvip does not sell users' personal data. Data is only shared in the situations listed below, with partners who are contractually required to protect any data they receive to the same security standards demanded by the LGPD.

3.1 Operational partners

  • Payment processors: to enable deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED bank transfer. Only the data required for each transaction is shared.
  • Game providers: companies such as Pragmatic Play, PG Soft, and Evolution Gaming receive an anonymous user identifier for session logging and results auditing purposes. These providers do not receive your name, CPF, or financial data.
  • Identity verification services: specialized partners in KYC and anti-money laundering who assist with document verification and fraud detection.
  • IT Infrastructure: hosting providers, CDN, and cloud service partners that store and process data under contracts with strict data protection and confidentiality clauses.

3.2 Authorities and legal obligations

The 116betvip may share data with Brazilian governmental, regulatory, or judicial authorities when legally required — including the Conselho de Controle de Atividades Financeiras (COAF), the Receita Federal, and the Judiciary, upon a duly substantiated court or administrative order.

3.3 What We Never Do

  • We do not sell data to third-party marketing or advertising companies.
  • We do not share data with other betting operators or competing platforms.
  • We do not share data with brokers, insurers, or any financial institutions without a specific legal basis.
  • We do not transfer data outside Brazil without protections equivalent to those required by the LGPD, except where expressly required by an international legal obligation.

International transfers: Some of our infrastructure providers operate servers in other countries. When this occurs, 116betvip contractually requires those partners to maintain data protection standards equivalent to or higher than those of the LGPD, including standard contractual clauses and internationally recognized security certifications.

4Data Security & Storage

The 116betvip implements technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or destruction. Key measures include:

  • Encryption in transit: all data transmitted between the user's device and the platform's servers is protected by TLS 1.3 with a 256-bit SSL certificate.
  • Encryption at rest: sensitive data stored in the platform's databases — including CPF, identity documents, and financial data — is encrypted with AES-256.
  • Hashed passwords: user passwords are stored exclusively as a cryptographic hash (bcrypt). The platform has no access to passwords in plain text — and neither does support.
  • Role-based access control: only staff with a specific operational need are granted access to certain data categories. All access is recorded in a log.
  • Two-factor authentication: available to all users and mandatory for accounts with a transaction history exceeding R$ 10,000.00 per month.
  • Continuous monitoring: automated systems monitor the infrastructure in real time to detect unauthorized access attempts, injections, and other attack vectors.
  • Regular security testing: the platform conducts periodic penetration tests carried out by independent specialized firms.

In the event of a security incident that may affect users' personal data, 116betvip will notify affected data subjects and the Autoridade Nacional de Proteção de Dados (ANPD) within the timeframes established by the LGPD, with clear information about the nature of the incident and the measures taken.

5Cookies and Tracking Technologies

The 116betvip uses cookies and similar technologies to ensure the platform functions correctly, enhance the user experience, and collect usage metrics. Below is a description of the cookie categories used.

5.1 Strictly necessary cookies

Without these cookies, the platform cannot function. They include session cookies (which keep you logged in while browsing), security cookies (which prevent CSRF attacks), and language preference cookies. These cookies cannot be disabled.

5.2 Performance & analytics cookies

Used to understand how users navigate the platform — which pages are most visited, where technical errors occur, and how the overall experience can be improved. The data collected is aggregated and anonymized. You can refuse these cookies in your browser settings with no impact on platform functionality.

5.3 Functionality Cookies

Allow the 116betvip remember user preferences, such as recently accessed games, betting settings, and display preferences. They make navigation smoother by eliminating the need to reconfigure options on every visit.

5.4 Marketing cookies

Used only with the user's explicit consent, these cookies allow the platform to display more relevant communications based on interests shown during use. Users can withdraw their consent at any time in the platform's cookie settings.

How to manage cookies: You can manage and disable cookies through your browser settings (Chrome, Safari, Firefox, Edge). Disabling necessary cookies will prevent the platform from functioning correctly. Disabling other cookies will not affect your access to 116betvip's services.

The 116betvip does not use third-party social media tracking pixels or behavioral advertising scripts from external platforms. Data collected through cookies is used exclusively for the internal purposes described in this policy.

6Your Rights as a Data Subject (LGPD)

The LGPD guarantees all users of 116betvip a set of rights over your personal data. These rights can be exercised at any time by emailing privacidade@116betvip.best. Requests are answered within up to 15 calendar days, as established by law.

Right of Access

Request a copy of all personal data that 116betvip holds about you, in a readable format.

Right to Rectification

Request the correction of any inaccurate, outdated, or incomplete information in the platform's records.

Right to Erasure

Request the deletion of your personal data, subject to cases where retention is required by law.

Right to Data Portability

Receive your data in a structured format for transfer to another service provider, where technically feasible.

Right to Object

Object to data processing based on legitimate interest if you believe your rights take precedence.

Right to Information

Find out which entities 116betvip has shared your data with and the circumstances under which that processing took place.

To exercise any of these rights, submit a request to privacidade@116betvip.best with the subject line "LGPD Rights — [request type]" and the CPF linked to your account. The platform may request identity verification before processing the request, to ensure data is delivered to the correct holder.

If the 116betvip does not respond to your request within the deadline or to your satisfaction, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the regulatory body responsible for enforcing the LGPD in Brazil.

7Data Retention & Deletion

The 116betvip retains users' personal data only for as long as necessary for the purposes that justified its collection, in compliance with the legal retention obligations applicable to the industry.

  • Active account data: retained for as long as the account remains active and for up to 5 years after closure, in compliance with COAF and Receita Federal requirements for financial transaction records.
  • KYC documents: retained for up to 5 years after account closure or the last financial transaction, in accordance with anti-money laundering regulations (Lei 9.613/1998 and supplementary rules).
  • Betting and transaction history: retained for 5 years for regulatory audit purposes, dispute resolution, and fulfillment of tax obligations.
  • Support communications: retained for 2 years after a ticket is closed, for quality improvement purposes and to resolve any potential disputes.
  • Analytics cookie data: anonymized after 13 months and permanently deleted after 24 months.

Once mandatory retention periods have been met, data is securely and irreversibly deleted or anonymized so that the individual can no longer be identified. The secure deletion process includes overwriting data across multiple storage layers.

When you request the closure of your account at 116betvip, platform access credentials are deactivated immediately. Financial and KYC data is retained for the legal periods stated above, but cannot be used for any commercial purpose during that time.

8Minors

The 116betvip is a platform exclusively for users aged 18 and over. We do not intentionally collect personal data from anyone under 18, nor do we allow registration or use of the platform by that age group.

Age verification is carried out during the KYC process, which requires a government-issued photo ID. Accounts identified as belonging to users under 18 are closed immediately, their data is deleted, and any deposits are refunded to the original payment method.

If you become aware that a person under 18 has created an account at 116betvip, please contact us immediately at suporte@116betvip.best so the issue can be resolved as a priority.

Responsibility of legal guardians: 116betvip recommends that parents and guardians use parental control tools on devices shared with minors to prevent access to betting platforms. The platform is not responsible for registrations completed with false information by minors who have bypassed the verification process.

9Changes to This Policy & Contact Information

The 116betvip may update this Privacy Policy periodically to reflect changes in data processing practices, updates to Brazilian legislation, or improvements to the services offered. Any significant update is communicated to users with an active account by email at least 7 days before it takes effect.

The date of the last update is always shown at the top of this document. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy. If you do not agree with the changes, you may close your account before the effective date and request a refund of your available balance via Pix.

For any questions, requests, or complaints related to data privacy at 116betvip, the available channels are:

  • Privacy email (DPO): privacidade@116betvip.best — for LGPD rights requests and matters related to personal data.
  • General support email: suporte@116betvip.best — for questions about your account, bets, and payments.
  • Live chat: available 24 hours a day within the platform for urgent matters.

This Privacy Policy is governed by Brazilian law, in particular the General Data Protection Law (Law 13.709/2018) and the Consumer Protection Code (Law 8.078/1990). For any disputes not resolved through our support channels, the courts of the District of São Paulo — SP shall have exclusive jurisdiction.

Related documents: This Privacy Policy should be read together with the Terms and Conditions and with the Responsible Gambling Guidelines of 116betvip.

Why data privacy matters for online bettors in Brazil

When you deposit money on a betting platform — whether via Pix, boleto, or card — you are entrusting sensitive financial and personal data to that company. CPF, banking details, identity documents: all of it must be handled responsibly. The 116betvip understands the weight of this responsibility and has built a privacy infrastructure that goes beyond the minimum required by the LGPD.

Brazil's General Data Protection Law came into force in 2020 and transformed the obligations of any company that processes personal data belonging to Brazilians. The 116betvip adapted all its processes to meet legal requirements before the law took effect — not because it was forced to, but because a serious platform simply cannot operate any other way. Users who don't trust the security of their data don't bet — it's that simple.

One thing many bettors wonder about is the KYC process — identity verification. Sending a photo of your ID and a selfie to an online platform can feel intrusive. But this process is legally required for financial platforms in Brazil, including betting operators, and it exists to protect you. If someone tries to use your data to open a fraudulent account on 116betvip, KYC will flag the fraud before any withdrawal is processed on the wrong account.

Betting and transaction history is also data that 116betvip handles with particular care. This history is necessary for the platform's normal operation — to resolve disputes over bet outcomes, verify bonus eligibility, and meet tax obligations. It is never shared with third parties for commercial purposes or used to build behavioral profiles sold to external advertisers.

If you want to know exactly what data the 116betvip have about you, simply send an email to privacidade@116betvip.best. The right of access is guaranteed by the LGPD, and the platform will respond within 15 days with a complete copy of your data in a readable format. No unnecessary red tape.

Another important point: 116betvip does not share data with other betting operators. In a market where many platforms belong to corporate groups that exchange information among themselves, 116betvip operates under a strict no-transfer policy when it comes to competitors or affiliated betting brands. Your data stays within the platform.

Finally, the account and data deletion process is fully transparent. If you decide to close your account at 116betvip, your access credentials are deactivated immediately. Financial and KYC records are retained for the legally required period of 5 years — this is an obligation for any regulated company in Brazil, not a platform choice. After that period, data is deleted securely and irreversibly. You can confirm the status of this process by emailing the privacy address at any time within the retention period.

Create Account

By creating your account you confirm that you have read and agree to this Policy. Free registration, minimum deposit R$ 20.00 via Pix.

Create a Free Account I already have an account
Data protected by SSL 256-bit
Full LGPD Compliance
Data Is Never Sold to Third Parties
Your LGPD rights respected
Pix Withdrawal in <3 Minutes
LGPD Timeframes
Responding to Requests 15 days
Financial data retention 5 years
Policy update notice 7 days in advance
Incident notification (ANPD) LGPD Compliant
Cookie data (analytics) 13–24 months
Privacy Contact

To exercise your LGPD rights or ask questions about how your data is handled, please contact our DPO.

privacidade@116betvip.best

General support: suporte@116betvip.best

Privacy questions at 116betvip

The most common questions from users about how we handle personal data.

No. 116betvip does not sell users' personal data to third parties under any circumstances. Data sharing occurs exclusively with operational partners required to deliver the service — payment processors to enable Pix and TED transfers, game providers for session logging, and KYC services for identity verification. All of these partners are contractually required to protect data to the same standards as the LGPD. Data is never shared with marketing companies, external advertisers, other betting operators, or financial institutions without a specific legal basis.

The identity verification process (KYC) is mandatory under Brazilian anti-money laundering regulations (Law 9.613/1998 and COAF guidelines) for platforms that process financial transactions above certain thresholds. Verification also protects the user directly: it ensures that no one can use your personal data to open a fraudulent account on the platform or withdraw funds from an account that isn't theirs. Documents are stored with AES-256 encryption, accessed only by staff with a specific operational need, and retained for the minimum period required by law. After that period, they are securely and irreversibly deleted.

You can request the deletion of your data by sending an email to privacidade@116betvip.best with the subject line "LGPD Rights — Data Deletion" and the CPF linked to your account. The platform will respond within 15 business days with confirmation of what can be deleted immediately and what must be retained due to legal obligations. Financial and KYC data is retained for up to 5 years after account closure as required by anti-money laundering regulations and tax obligations. After that period, all data is securely deleted. Account closure is a prerequisite for submitting a data deletion request.

When you close your 116betvip account, your platform access credentials (login, password, preferences) are deactivated immediately and you will no longer be able to access the account. Financial data, betting history, and KYC documents are retained for up to 5 years to meet legal obligations — but during this period they are not used for any commercial purpose and internal access is restricted to the minimum necessary to handle any regulatory requests. After the retention period, all data is permanently deleted using secure overwriting. You may request information about the status of this process at any time via the privacy email.

Yes, when legally required. Like any company operating in Brazil that processes financial transactions, 116betvip is subject to reporting obligations to the COAF (Conselho de Controle de Atividades Financeiras) for transactions that meet anti-money laundering criteria, and may be required to provide data to the Receita Federal and the Judiciary upon a duly substantiated legal request. This sharing is not voluntary — it is a legal obligation that any bank, broker, or financial platform in Brazil must comply with. 116betvip notifies users about judicial requests when legally permitted to do so.
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